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Frequently Asked Questions
Browse through our most Popular Questions…
We send orders via Australia Post, Aramex Australia and TNT Express dependent upon the size & weight of the order and the delivery location. The shipping method is at the discretion of Golf Gear Australia.
Please see our Shipping Policy for further information.
Most orders are sent with a tracking number with the exception of smaller items that are sent as standard letter mail.
Once your order has been shipped you will receive an email containing a consignment number and the Carrier used to ship your order. Please go to the carrier’s website and input your tracking number.
Orders placed before 12pm Mon-Fri AEST are shipped on the same day providing the required stock is available. When your order ships you will receive an email outlining how to track your package.
Our shipping rates are for domestic shipping only. Please ask us for a quote on International shipping.
All import duties and taxes in the destination country are payable by the receiver/purchaser.
Payment options include;
- Electronic Funds Transfer (EFT)
- Credit Card (via Paypal)
Golf Gear Australia accepts returns for refund up to 30 days after the purchase date. All returns must be authorised by our customer service team prior to being returned.
Please refer to our Returns Policy for further information.
Yes. We have a warehouse on the Gold Coast open to the public.
Our address is:
3/12 Tonga Place, Parkwood QLD 4214 Australia
Our warehouse is open Mon-Fri 9am to 4pm with the exception of public holidays.